FREQUENTLY ASKED QUESTIONS

These are the questions our beloved
customer asked.

QUESTION :

PawFlex™ bandages are a disposable, non adhesive, breathable, soft, super stretch bandage with a wound pad already attached. It is the first “all in one” “ready to go” bandage for dogs. It’s Easy On Easy Off feature makes PawFlex™ the easiest bandage to use. PawFlex™ bandages double catch fastener offers maximum adjustability and security.

Because there are no adhesives tugging at their fur and the fabric is soft like cotton your dog will be totally comfortable in PawFlex™ bandages and forget that they even have one on.

Yes, thanks to the unique double catch fastener, super stretch material and non slip grip, PawFlex™ was designed to stay on. We also offer in every box PawFlex™ bandages protector/cover. The cover is tubular which means no ends to unravel or open.

Pawflex™ is made from a super soft and high stretch material that molds, flexes and moves gently with your dog throughout their daily activities. And of course, Non adhesive means no fur pulling.

PawFlex™ bandages are water resistant which means they will repel water unless fully submerged. You needn’t worry about bandage becoming waterlogged from licking or rain drops. Because they are not fully waterproof they maintain good breathability at all times.

PawFlex™ bandages create a clean environment for your dogs wound to heal. Because they are water resistant and breathable there will be no moisture build up which can be a breeding ground for bacteria. Your dog will also not be tempted to lick or bite because of the discomfort of adhesives. Also, because changes are so easy, it is likely that they will be more frequent when using PawFlex™ bandages.

Simply stated; PawFlex™ is in a class by itself. Traditional methods of bandaging have been with adhesive tape and gauze or cohesive wraps and gauze. Pawflex™ is the first all in one bandage without adhesives. While the traditional methods are time consuming to put on and take off , Pawflex™ is truly easy on easy off. Traditional bandaging usually needs to be removed with a scissor and plenty of fur pulling which causes pain, discomfort and stress. PawFlex™ bandages require you to just lift the velcro-type tab and release. That’s literally all it takes. PawFlex™ can be secured over a wound in 1 second flat and released in less than a second…PAINLESSLY. What bandage on todays market can do that?

Dogs aren’t just our business …They’re our family. Your dogs safety and health is important to us.

Because we love our dogs and know you love yours please follow The PawFlex™ bandage check list protocol below.

  • Always follow your veterinary prescription.
  • Always cleanse wound area before applying medicine and PawFlex™ bandage.
  • Always make sure you can comfortably place at least 1 finger between your dog and PawFlex™ bandage. You don’t want bandage too tight or too lose.
  • Try to change, cleanse and re apply medicine 3 times a day unless otherwise prescribed.
  • If your pet licks or bites his bandage we recommend you use PawFlex™ Protector/cover which comes included in every PawFlex Basic and Joint bandage boxes.

 

Pawtect pendants are driven by technology rather than having a list of ingredients as with the chemical or other applications. The technology has been in use in Europe for over 10yrs with people and for the past four with animals, primarily cats and dogs.

The technology behind the Pawtect pendant is a unique bio-energetic frequency combination which has been designed to control fleas, ticks and mosquito’s. This is achieved in two ways –
1) Scientists have proven that each bug has a different frequency which repels it. The specific repelling frequencies for fleas, ticks, sandflies and mosquito’s have been incorporated into the computer program which then codes the Pawtect units.
2) In addition to the frequencies for the bugs the developers of the technology utilise homeopathic principles (like cures like) and the frequency of key homeopathic remedies to naturally support the animals immune system to encourage their best possible health.

Through having a healthy immune system they are automatically less likely to attract fleas and ticks plus you will notice additional benefits which may include: a glossier coat, healthy skin and more content nature. Some people have reported back that their dogs digestion has improved, repetitive anxiety behaviours have lessened or stopped and skin allergies gone or minimised.
Inside the Pawtect units are tiny silicon crystal balls which retains the programmed frequencies for the longest possible period of time.

f you have seen people tap a tuning fork and put it onto a bench it soon loses its sound and nothing remains. If you tap the same tuning fork and put it onto a plate of shallow sand the frequency/vibrations of the tuning fork will create a pattern in the sand. Long after the sound has gone the pattern will remain.
A similar principle applies with the Pawtect pendants. The pendants and powder are programmed with the unique frequency combination and vibration researched to repel fleas, ticks, sandflies and mosquito’s and support optimal health. As homeopathy and flower essences retain the vibration of the original substance [even though the original matter is no longer present], the Pawtect retains the imprint of of the frequency programming remaining effective for up to *24months.

 

Dr. Buzby’s ToeGrips are natural rubber rings that slide onto a dog’s weight-bearing toenails, adhere by friction, and give instant traction to senior, arthritic, and special needs dogs. They contact the floor at the GripZone™, where the nonslip material of the ToeGrip grips the floor in a way that the dog’s hard nail cannot.

Toegrip_Diagram

Dogs’ toenails were designed to dig into earthen terrain, like cleats. Their hard toenails can’t grip hardwood floors, tile, linoleum, etc. ToeGrips provide instant traction for dogs on these surfaces. 

YES! When used as directed, ToeGrips work very well, if not miraculously. However, ToeGrips are not the right product for every dog. If you order ToeGrips and find that they don’t help your dog as expected, our conscientious customer care team will work with you to solve the problem. We stand behind our product 100%!  Satisfaction Guaranteed.

Immerse 16 ToeGrips in isopropyl alcohol. Apply wet, using the alcohol as a lubricant. Illustrated directions are printed inside each package. Please keep in mind that ToeGrips must create the GripZone to enable traction. Correct placement is critical for success.

Please click the image below for the illustration.

Toegrip_Placement

 

From real world experience helping millions of dogs and cats, we know that ThunderShirts help for over 80% of cases. That is why we can offer a money-back guarantee. ThunderShirt’s patented design applies a gentle, constant pressure on a dog’s or cat’s torso. Using pressure to relieve anxiety has been a common practice for years. Prior to ThunderShirt, there just wasn’t an easy and safe way to do so for our dogs and cats. It is believed by many experts that this type of pressure works in a similar manner to swaddling an infant or people with autism using pressure to reduce persistent anxiety.

Good question! With tens of millions of dogs and cats suffering from anxiety, we are striving to build awareness of this simple, safe, inexpensive solution. We attend many veterinarian continuing education events and other vet forums every year. ThunderShirts were ranked the most effective solution for anxiety by veterinarians in a 2011 survey. Thousands of veterinarians recommend ThunderShirts around the world.

We stand behind our product! ThunderShirt is a terrific solution for most dogs and cats suffering from anxiety. Many owners see reductions or complete elimination of symptoms with the very first use. With others, it may take two or three usages of ThunderShirt to see results.

We stand behind our product! ThunderShirt is a terrific solution for most dogs and cats suffering from anxiety. Many owners see reductions or complete elimination of symptoms with the very first use. With others, it may take two or three usages of ThunderShirt to see results.

ThunderShirt is designed to be safe to leave on for extended periods of time when appropriate for the situation or issue. When properly sized and properly put on with a comfortably snug fit, your dog should be very comfortable. If your dog will be wearing a Thunder- Shirt for more than one hour at a time, we recommend removing ThunderShirt every one to two hours during the initial periods to check for any signs of irritation points. Irritation points are very rare, but it is best to be cautious.

Most cats have never had any clothing placed on them and cats are very sensitive to tactile stimulus. When first wearing a ThunderShirt, many cats do what we call the “Freeze & Flop”…. They appear to be immobilized and lay on their side. Don’t worry!…They are not suffering any discomfort; many cats are actually purring while they do this. If your cat does the Freeze & Flop, simply give her some time to adjust and encourage her to move. Most cats quickly learn that they can still move freely.

Except in extreme conditions (e.g. 90 degrees Fahrenheit in the sun), overheating is not typically a concern when using a ThunderShirt. Dogs cool themselves primarily through their mouths and paws, and a ThunderShirt is constructed of a thin, breathable fabric. But if you feel that overheating might be a problem for your particular circumstance, please monitor your dog for any signs of overheating such as heavy panting or tongue hanging out of the mouth. Remove the ThunderShirt if you see any signs of overheating.

Most dogs and cats love to wear ThunderShirts! We hear feedback from families all the time that their dog or cat literally seeks out their ThunderShirt in times of stress. When sized and put on properly, your dog or cat should be very comfortable wearing a ThunderShirt. Problems are very rare, but if you see any signs of skin irritation or physical discomfort, please discontinue use and contact us.

The L’il Back Bracer is an orthopedic support garment for dogs suffering from IVDD or other back injuries. The brace is made of a very high quality breathable and antimicrobial neoprene that is very comfortable for your dog. There are stays? that line the back and the abdomen to provide the needed support and stabilization of the spine.

It depends on you and your dog. Some people put the bracer on all day while some just use the bracer for walks or times of high activity and play. The bracer is flexible so it still allows the muscles to engage and ‘work’, it is not like a stiff cast. This is important so that the muscles do not become weak from wearing the bracer.

*Please note that the bracer is not meant to replace the crate rest period that is prescribed by your Veterinarian

Yes, the brace fits in a way that leaves that area of your dog free to take care of business without the brace blocking that part of their body.

The L’il Back Bracer has an attached “D” ring so that when taking walks the brace acts as a harness. Just attach the leash to the ring and enjoy a safe supported walk.

To clean the brace just hand wash and lay flat to dry. For removing hair, we have found that a rubber pet hair remover brush works best.